// Products · SynConnect
Three devices, one platform, one open ecosystem.
Gateway 2, Gateway Touch, SmartCable. Different form factors, different deployment patterns — same architectural foundation underneath all three.
One connector ecosystem · One security posture · One open-standards output · One customer-ownership model
// What's the same across all three
The line is the platform.
A buyer choosing between Gateway 2 / Touch / SmartCable isn’t choosing between different platforms — they’re choosing the right device form factor for their specific deployment.
- Connector ecosystem. The same Synefex-signed connectors run across all three. A connector developed for Gateway 2 is the same connector that runs on Touch or speaks through SmartCable.
- Security posture. Signed firmware, signed connectors, hardware-TPM based security.
- Open standards-based output. LADS / SiLA 2 / ASM / AnIML — the same data flows out of all three (SmartCable via its upstream host).
- Customer ownership model. You buy — you own. Security patches are always free. Optional maintenance covers feature updates. (See No Lock-in Page.)
// Where the three differ
Form factor, audit-trail mechanics, and when buyers pick which.
| Device | Form factor | Audit trail READINESS | When to pick this |
|---|---|---|---|
| Gateway 2 | Benchtop, headless | Over API | Multi-instrument lab deployments. Robotic systems needing to communicate with multiple instruments. No on-device display required. |
| Gateway Touch | Benchtop with multi-touch display | On-Display, Over API | On-device workflow building. Direct ELN/LIMS interaction at the bench. Smart-card / RFID authentication. Mobile / cart-based setups. |
| SmartCable | Cable form factor | Via upstream host (no local trail storage) | Single-instrument retrofit. Fastest rollout — true plug-and-play. License travels with the cable; fleet expansion only needs more cables. Needs a Gateway or a PC |
All three share the same connector ecosystem, architecture, and security model. The choice is form factor and deployment pattern.
// Buying
What's included out of the box.
A Gateway includes:
- Gateway hardware (Gateway 2 or Gateway Touch)
- Power supply (included)
- One bundled connector license — for up to 4 / 6 devices of the same type. Additional connectors purchased per type
- One USB or RS-232 cable
- Optional: maintenance contract per device — covers ongoing feature and connector updates.
- Security patches always ship free regardless of maintenance status.
For single-instrument retrofits where a full gateway isn’t warranted, SmartCable is sold per instrument, with the connector license bundled with the cable itself.
// OEM
Available as OEM components.
All three devices are also available as OEM components for lab device manufacturers integrating Synefex hardware into their own products. See the OEM page →
