// Contact
How can we help?
Start with a 30-minute first call, book a private walkthrough of the Gateway, or request a quote for your setup.
// Choose your path
30-minute first call
We map your instruments, your systems and your goals with you. Then we come back with a plan for your setup.
Go to the form →Private walkthrough
A longer session with your team. We show you the Gateway and build a small device flow with you.
Book a walkthrough →Quote for your setup
Tell us what you need: gateways, connectors, services or a full integration. We quote for your setup.
Request a quote →// For existing customers
Support
Use the customer portal or email. Our team in Leopoldshöhe supports you during German business hours, in German or English. Support terms are agreed per contract.
Contact support →Training & Onboarding
Workshops on open standards and product training for your platform. We agree audience, format and depth with you, remote or on site.
Talk to us →// Reach us
hello@synefex.de
Write to us or use the form below. We reply within one business day. Security researchers can report vulnerabilities to this address too.
Go to the form →A 30-minute first call to map your setup
Tell us about your lab: your instruments, your systems and your goals. Your message goes directly to a specialist on our team.
